Solutions Manual for A Guide to Computer User Support for Help Desk and Support Specialists 4th Edition by Fred Beisse
$29.00
Complete downloadable Solutions Manual for A Guide to Computer User Support for Help Desk and Support Specialists 4th Edition by Fred Beisse. INSTRUCTOR RESOURCE INFORMATION
TITLE: A Guide to Computer User Support for Help Desk and Support Specialists
RESOURCE:Solutions Manual
EDITION: 4th Edition
AUTHOR: Fred Beisse
PUBLISHER: Cengage Learning
Complete downloadable Solutions Manual for A Guide to Computer User Support for Help Desk and Support Specialists 4th Edition by Fred Beisse. INSTRUCTOR RESOURCE INFORMATION
TITLE: A Guide to Computer User Support for Help Desk and Support Specialists
RESOURCE:Solutions Manual
EDITION: 4th Edition
AUTHOR: Fred Beisse
PUBLISHER: Cengage Learning
Table of content
1: Introduction to CUS.
2: Customer Service Skills.
3: Trouble shooting.
4: Support Problems.
5: Help Desk Operations.
6: Support Management.
7: Product Evaluation.
8: Needs Assessment.
9: Installing Systems.
10: Training.
11: Writing.
12: Support Tools and Resources.
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Test Bank for How Things Work The Physics of Everyday Life 4th Edition by Bloomfield $38.00Add to cart
Complete downloadable Test Bank for How Things Work The Physics of Everyday Life 4th Edition by Bloomfield. INSTRUCTOR RESOURCE INFORMATION
TITLE: How Things Work The Physics of Everyday Life
RESOURCE:Test Bank
EDITION: 4th Edition
AUTHOR: Bloomfield
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RESOURCE:Test Bank
EDITION: 5th Edition
AUTHOR: Zeithaml, Bitner, Gremler
PUBLISHER: McGraw Hill Higher Education
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