Solutions Manual for The World of Customer Service 3rd Edition by Pattie Gibson
$29.00
Complete downloadable Solutions Manual for The World of Customer Service 3rd Edition by Pattie Gibson. INSTRUCTOR RESOURCE INFORMATION
TITLE: The World of Customer Service
RESOURCE:Solutions Manual
EDITION: 3rd Edition
AUTHOR: Pattie Gibson
PUBLISHER: Cengage Learning
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Complete downloadable Solutions Manual for The World of Customer Service 3rd Edition by Pattie Gibson. INSTRUCTOR RESOURCE INFORMATION
TITLE: The World of Customer Service
RESOURCE:Solutions Manual
EDITION: 3rd Edition
AUTHOR: Pattie Gibson
PUBLISHER: Cengage Learning
Table of content
1. What is Customer Service?
2. The Global Customer.
3. Exceptional Customer Service.
4. Customer Service Strategy.
5. Critical Workplace Skills.
6. Problem Solving.
7. Extreme Customers and Customer Retention.
8. Managing Customer Service.
9. Communication Essentials.
10. Customer-Focused Listening.
11. Nonverbal Communication, Dress, and Manner.
12. Phone and Digital Communication.
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Test Bank for Culture and Values A Survey of the Humanities 8th Edition by Cunningham $29.00Add to cart
Complete downloadable Test Bank for Culture and Values A Survey of the Humanities 8th Edition by Cunningham. INSTRUCTOR RESOURCE INFORMATION
TITLE: Culture and Values A Survey of the Humanities
RESOURCE:Test Bank
EDITION: 8th Edition
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