Solutions Manual for A Guide to Computer User Support for Help Desk and Support Specialists 5th Edition by Fred Beisse
$29.00
Complete downloadable Solutions Manual for A Guide to Computer User Support for Help Desk and Support Specialists 5th Edition by Fred Beisse. INSTRUCTOR RESOURCE INFORMATION
TITLE: A Guide to Computer User Support for Help Desk and Support Specialists
RESOURCE:Solutions Manual
EDITION: 5th Edition
AUTHOR: Fred Beisse
PUBLISHER: Cengage Learning
Complete downloadable Solutions Manual for A Guide to Computer User Support for Help Desk and Support Specialists 5th Edition by Fred Beisse. INSTRUCTOR RESOURCE INFORMATION
TITLE: A Guide to Computer User Support for Help Desk and Support Specialists
RESOURCE:Solutions Manual
EDITION: 5th Edition
AUTHOR: Fred Beisse
PUBLISHER: Cengage Learning
Table of content
1. Introduction to Computer User Support.
2. Customer Service Skills for User Support Agents.
3. Writing for End Users.
4. Skills for Troubleshooting Computer Problems.
5. Common Support Problems.
6. Help Desk Operation.
7. User Support Management.
8. Product Evaluation Strategies and Support Standards.
9. User Needs Assessment Projects.
10. Installing and Managing end-User Computers.
11. Training Computer Users.
12. A User Support Utility Tool Kit. Appendices.
-
Test Bank for Community Health Nursing Advocacy for Population Health 5th Edition by Mary Jo Clark $29.00Add to cart
Complete downloadable Test Bank for Community Health Nursing Advocacy for Population Health 5th Edition by Mary Jo Clark. INSTRUCTOR RESOURCE INFORMATION
TITLE: Community Health Nursing Advocacy for Population Health
RESOURCE:Test Bank
EDITION: 5th Edition
AUTHOR: Mary Jo Clark
PUBLISHER: Pearson
Download sample -
Solutions Manual for Foundations in Microbiology 8th Edition by Talaro $29.00Add to cart
Complete downloadable Solutions Manual for Foundations in Microbiology 8th Edition by Talaro. INSTRUCTOR RESOURCE INFORMATION
TITLE: Foundations in Microbiology
RESOURCE:Solutions Manual
EDITION: 8th Edition
AUTHOR: Talaro, Chess
PUBLISHER: McGraw Hill Higher Education
Download sample -
Test Bank for Consumer Behaviour Buying Having and Being Fourth Canadian Edition 4th Edition by Solomon $29.00Add to cart
Complete downloadable Test Bank for Consumer Behaviour Buying Having and Being Fourth Canadian Edition 4th Edition by Solomon. INSTRUCTOR RESOURCE INFORMATION
TITLE: Consumer Behaviour Buying Having and Being Fourth Canadian Edition
RESOURCE:Test Bank
EDITION: 4th Edition
AUTHOR: Solomon, Zaichkowsky, Polegato
PUBLISHER: Pearson
Download sample -
Solutions Manual for Control Systems Engineering 4th Edition by Norman S $25.00Add to cart
Complete downloadable Solutions Manual for Control Systems Engineering 4th Edition by Norman S. INSTRUCTOR RESOURCE INFORMATION
TITLE: Control Systems Engineering
RESOURCE:Solutions Manual
EDITION: 4th Edition
AUTHOR: Norman S, Nise
PUBLISHER: PB0
Download sample -
Solutions Manual for Capital Markets Institutions and Instruments 4th Edition by Fabozzi $29.00Add to cart
Complete downloadable Solutions Manual for Capital Markets Institutions and Instruments 4th Edition by Fabozzi. INSTRUCTOR RESOURCE INFORMATION
TITLE: Capital Markets Institutions and Instruments
RESOURCE:Solutions Manual
EDITION: 4th Edition
AUTHOR: Fabozzi
PUBLISHER: Pearson
Download sample -
Test Bank for Network+ Guide to Networks 6th Edition by Tamara Dean $29.00Add to cart
Complete downloadable Test Bank for Network+ Guide to Networks 6th Edition by Tamara Dean. INSTRUCTOR RESOURCE INFORMATION
TITLE: Network+ Guide to Networks
RESOURCE:Test Bank
EDITION: 6th Edition
AUTHOR: Tamara Dean
PUBLISHER: Cengage Learning
Download sample
Related Products
Complete downloadable Solutions Manual for South-Western Federal Taxation 2015 Essentials of Taxation Individuals and Business Entities 18th Edition by Smith. INSTRUCTOR RESOURCE INFORMATION
TITLE: South-Western Federal Taxation 2015 Essentials of Taxation Individuals and Business Entities
RESOURCE:Solutions Manual
EDITION: 18th Edition
AUTHOR: Smith, Raabe, Maloney, Young
PUBLISHER: Cengage Learning
Download sample
Complete downloadable Solutions Manual for Business Analysis and Valuation Using Financial Statements Text and Cases 5th Edition by Palepu. INSTRUCTOR RESOURCE INFORMATION
TITLE: Business Analysis and Valuation Using Financial Statements Text and Cases
RESOURCE:Solutions Manual
EDITION: 5th Edition
AUTHOR: Palepu, Healy
PUBLISHER: Cengage Learning
Complete downloadable Solutions Manual for Applied Calculus for the Managerial Life and Social Sciences A Brief Approach 10th Edition by Tan. INSTRUCTOR RESOURCE INFORMATION
TITLE: Applied Calculus for the Managerial Life and Social Sciences A Brief Approach
RESOURCE:Solutions Manual
EDITION: 10th Edition
AUTHOR: Tan
PUBLISHER: Cengage Learning
Complete downloadable Solutions Manual for New Perspectives on Microsoft Windows 2000 MS-DOS Command Line Comprehensive Windows XP Enhanced 2nd Edition by Phillips. INSTRUCTOR RESOURCE INFORMATION
TITLE: New Perspectives on Microsoft Windows 2000 MS-DOS Command Line Comprehensive Windows XP Enhanced
RESOURCE:Solutions Manual
EDITION: 2nd Edition
AUTHOR: Phillips, Skagerberg
PUBLISHER: Cengage Learning
Download sample
Complete downloadable Solutions Manual for Managing in a Global Economy Demystifying International Macroeconomics 2nd Edition by Marthinsen. INSTRUCTOR RESOURCE INFORMATION
TITLE: Managing in a Global Economy Demystifying International Macroeconomics
RESOURCE:Solutions Manual
EDITION: 2nd Edition
AUTHOR: Marthinsen
PUBLISHER: Cengage Learning
Complete downloadable Solutions Manual for Empowerment Series Understanding Human Behavior and the Social Environment 10th Edition by Zastrow. INSTRUCTOR RESOURCE INFORMATION
TITLE: Empowerment Series Understanding Human Behavior and the Social Environment
RESOURCE:Solutions Manual
EDITION: 10th Edition
AUTHOR: Zastrow, Kirst-Ashman
PUBLISHER: Cengage Learning
Complete downloadable Solutions Manual for Object-Oriented Program Development Using Java A Class-Centered Approach Enhanced Edition 2nd Edition by Bronson. INSTRUCTOR RESOURCE INFORMATION
TITLE: Object-Oriented Program Development Using Java A Class-Centered Approach Enhanced Edition
RESOURCE:Solutions Manual
EDITION: 2nd Edition
AUTHOR: Bronson
PUBLISHER: Cengage Learning
Download sample
Complete downloadable Test Bank for South-Western Federal Taxation 2017 Corporations Partnerships Estates and Trusts 40th Edition by Hoffman. INSTRUCTOR RESOURCE INFORMATION
TITLE: South-Western Federal Taxation 2017; Corporations Partnerships Estates and Trusts
RESOURCE:Test Bank
EDITION: 40th Edition
AUTHOR: Hoffman, Maloney, Raabe, Young
PUBLISHER: Cengage Learning
Complete downloadable Solutions Manual for Fundamentals of Java AP Computer Science Essentials for the A & AB Exams 3rd Edition by Lambert. INSTRUCTOR RESOURCE INFORMATION
TITLE: Fundamentals of Java AP Computer Science Essentials for the A & AB Exams
RESOURCE:Solutions Manual
EDITION: 3rd Edition
AUTHOR: Lambert, Osborne
PUBLISHER: Cengage Learning
Complete downloadable Solutions Manual for South-Western Federal Taxation 2017 Essentials of Taxation Individuals and Business Entities 20th Edition by Raabe. INSTRUCTOR RESOURCE INFORMATION
TITLE: South-Western Federal Taxation 2017; Essentials of Taxation Individuals and Business Entities
RESOURCE:Solutions Manual
EDITION: 20th Edition
AUTHOR: Raabe, Maloney, Young, Nellen
PUBLISHER: Cengage Learning
Download sample
Complete downloadable Solutions Manual for Cengage Advantage Books Foundations of the Legal Environment of Business 1st Edition by Jennings. INSTRUCTOR RESOURCE INFORMATION
TITLE: Cengage Advantage Books Foundations of the Legal Environment of Business
RESOURCE:Solutions Manual
EDITION: 1st Edition
AUTHOR: Jennings
PUBLISHER: Cengage Learning
Complete downloadable Test Bank for South-Western Federal Taxation 2015 Corporations Partnerships Estates and Trusts 38th Edition by Hoffman. INSTRUCTOR RESOURCE INFORMATION
TITLE: South-Western Federal Taxation 2015 Corporations Partnerships Estates and Trusts
RESOURCE:Test Bank
EDITION: 38th Edition
AUTHOR: Hoffman, Raabe, Maloney, Young, Smith
PUBLISHER: Cengage Learning
